Securus Technologies has made significant progress over the last few years. This company specializes in correctional facility telecommunications, of all different forms. Headquartered in Dallas, Texas, Securus has facility management connections in the US, Canada, and, Mexico. They’ve been in business since 1986, giving them well over 30 years in business. The company has also acquired JPay recently. This is a smart move, as it connects inmates with access to educational applications, as well as, having a place to communicate with more freedom. Although these are recent products of JPay‘s, they still function as a full-service money transmitter, to assist friends and family with putting money into the inmate’s account.
Securus Technologies primarily helps inmates connect with their world outside of the correctional facility. Video chat enables a great alternative to in-person visits, which can be quite costly for the visitors. The chance of a visit being canceled can be quite frustrating, should there be a lockdown or emergency in the facility. Affordable calling options have also been integrated recently. Securus Technologies also provides commissary options, to help the inmates enjoy some of life’s simple pleasures.
Securus Technologies has also recently been accredited by the Better Business Bureau. Having received an “A+” grade is rather impressive, as the BBB can be rather stringent in their grading system. Securus Technologies has also received outstanding survey scores, far above what would be expected in a business of this type. Having well over 95 percent customer satisfaction, Securus is delighting its customers.
Securus also provides many other services such as monitoring. This is valuable to the inmates, as well as, the facility staff. Crimes and, investigations have been assisted by this technology. Securus Technologies continues to revolutionize the business of correctional facility management, providing benefit to not only the inmates but, to all others involved as well.